+81 3-3382-0151

Privacy Policy

Fontana Co., Ltd. (hereinafter, "our company") understands the importance of personal information collected from stakeholders and views protecting it as the foundation of our business activities and one of our most significant management issues.
The following basic policy has been established to provide you with safe, secure, and reliable services, and we will thoroughly inform all employees and comply with it.

 

I. Basic Policy

  1. Our company will abide by the Personal Information Protection Act and other related laws and regulations. In addition, we will establish internal regulations regarding personal information protection (hereinafter, 'our regulations'), implement and maintain them, and strive for continuous improvement.
  2. Our company will establish a management system for protecting personal information, inform our officers and employees of our regulations, and strive to ensure their compliance.
  3. The purpose of use will be clearly stated to the customer, and our company will handle personal information within that scope. Personal information provided by customers will not be disclosed or provided to third parties unless we have the customer's consent or there is a valid reason for doing so.
  4. We will keep personal information accurate and up-to-date, and strive to prevent unauthorized access, leakage, loss, damage, etc. of personal information. We will continuously improve and correct information security.
  5. We will respond with sincerity and promptness to inquiries and requests for disclosure of personal information from customers.

 

II. Purpose of using personal information

When customers provide us with personal information, we will clearly indicate the purpose of use in advance and use it within that scope. If it becomes necessary to use your personal information beyond the scope of the purpose clearly indicated in advance, we will notify you and use it only after obtaining your consent. The purpose of our company's use of personal information is as follows.

  1. Personal information about customers
    • Negotiations, meetings, etc. with customers
    • Shipping of products, materials, etc.
    • Sending of information about services, events, etc.
    • Providing customer support and maintenance
    • Responding to inquiries and consultations
    • Providing various membership services
    • Service development, conducting questionnaire surveys, monitoring, etc.
    • Execution of contracts
  2. Personal information about job applicants
    • Providing and contacting job applicants (including internships) with recruitment information, etc.
    • Managing recruitment operations at our company.

 

III. Acquiring personal information appropriately

We acquire personal information through legal and fair means.

 

IV. Provision of personal information

  1. Except for the following cases, we will not disclose or give your personal information to third parties.
    • - When the customer's consent is obtained.
    • - When required by law.
    • - When necessary for the protection of human life, body, or property, and it is difficult to obtain the customer's consent.
    • - When the handling of personal information is entrusted to the extent necessary to achieve the purpose of use.
    • - When business succession occurs due to merger, company division, business transfer, or other reasons.
  2. Regardless of 1 above, our company may provide the customer's address, name, telephone number, etc. to the affiliated company, etc. when it is deemed appropriate for our affiliated company or agency to handle the provision of services to customers and inquiries, etc. In this case, the customer may request us to stop providing personal information to the affiliated company, etc.

 

V. Inquiries regarding personal information

To inquire about the disclosure, correction, deletion, etc. of your personal information, please use the inquiry form.

 

VI. Other matters

  1. About access information
    • It is important to note that this site may collect access log information to provide better services. The purpose of acquiring access logs is not to identify your personal information.
  2. About cookies
    • Cookies are used in certain sections of this website to make it easier for you to use. Cookies and IP address information are not considered personal information because they are not capable of identifying a specific person by themselves. You can reject cookie information by altering your browser settings.