Inquiries
We are here to help you with any questions, reservations, or property inquiries. Whether you're interested in booking a room, scheduling a property viewing, or need assistance with our reservation process, please don’t hesitate to get in touch.
Our team is committed to responding to your inquiry as quickly as possible.
How to Get in Touch
You can reach us through the following channels:
- Phone: +81 0333820151
- Email: inquiry@tokyocityapartments.net
- Or simply fill out the contact form below, and we’ll get back to you.
Reservation Process
If you're looking to reserve a room, here's how to get started:
Find Your Perfect Place: Explore our website to browse available apartments and guesthouse rooms. Use the filters to narrow your search based on location, price, amenities, and more.
Book a Showing: If you're currently in Japan and want to see a property in person, you can schedule a viewing. Just contact us, and we’ll arrange for a guided tour with transportation provided from our office. Please note that prior notice is required, especially for occupied properties.
Once you've selected your preferred property, you can make the reservation fee payment to secure it. We'll hold the room for 24 hours while awaiting payment confirmation. After payment is confirmed, we’ll provide you with move-in details. If payment is not made within 24 hours, the property will be available to other tenants.
Important Notice
Please be aware that there is a 21-day window between a property's availability date and when rent charges begin. We recommend booking a room that is available within 21 days of your intended check-in date for a smoother move-in process.
Referral Information
If you were referred by an existing tenant, please mention the tenant's name, building, and room number in the "How did you hear about us?" section of the form below. This helps ensure that the referring tenant can receive their discount offer.
Contact Form
Please complete the form below, and we'll get back to you as soon as possible.